- Information We Collect
We may collect the following categories of personal and health-related
information from you:
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Personal Identifiers: Full name, date of birth, phone number, email
address, home address
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Health Information: Medical history, treatment details, current
medications, health goals, body scan results
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Communication Preferences: SMS opt-in status, consent forms, form
submissions, feedback
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Billing Information: Credit/debit card info, transaction history,
billing address
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Technology Data: IP address, device/browser information when visiting
our website
- How We Use Your Information
We use your information to provide you with personalized care, manage your
appointments, and deliver services effectively. Specifically, we may use
your information to:
- Conduct medical evaluations and create tailored treatment plans
- Confirm appointments and send reminders via SMS, phone, or email
- Provide telehealth consultations and follow-up care
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Contact you with lab results, aftercare instructions, or important
service updates
- Answer your questions and support your wellness journey
- Process payments and manage billing
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Improve our services, track outcomes, and monitor clinical performance
We do not use your information for marketing purposes without your explicit
consent, and we do not sell your data under any circumstance.
- Communication Methods & Consent
By choosing to receive services from HealthEazy Trim, you
automatically consent to being contacted by our team through the
following channels:
- SMS/text messages
- Phone calls
- Emails
- Telehealth platforms (when applicable)
These communications are essential for delivering care and may include
appointment confirmations, follow-up instructions, reminders, lab updates,
billing notifications, or responses to your questions. All communication is
conducted in compliance with HIPAA and is used
solely for clinical and administrative purposes related to your care.
You may opt out of non-essential messages (e.g., SMS reminders) at any time
by following the opt-out instructions provided.
- SMS Privacy and Consent
By opting into SMS communications, you agree to receive text messages from
HealthEazy Trim related to:
- Appointment confirmations and reminders
- Post-visit care instructions
- Wellness check-ins and clinic notifications
Message frequency may vary. Message and data rates may apply. You may opt
out at any time by replying
STOP. For support, reply
HELP or
contact us directly. SMS consent is not shared with third parties or
affiliates for marketing purposes.
- Information Sharing
We do not sell or rent your personal information. We may share data only in
the following ways:
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Internally: With authorized staff and medical providers to deliver care
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With service providers: Who help us operate our clinic and systems
(e.g., EHR, billing, texting platforms), under strict HIPAA-compliant
contracts
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When legally required: For public health, law enforcement, subpoenas, or
regulatory compliance
All third parties that access protected health information on our behalf are
bound by Business Associate Agreements (BAAs) to ensure confidentiality.
- Data Security
We maintain a secure environment to protect your personal information from
unauthorized access, disclosure, alteration, or destruction. Security
measures include:
- HIPAA-compliant cloud systems and encrypted databases
- Limited access to sensitive data, based on role
- Staff training on data privacy and HIPAA guidelines
- Secure web forms and patient intake systems
- Multi-factor authentication and regular audits
Despite our best efforts, no system is 100% secure. We take every reasonable
step to protect your data.
- Your Rights
You have the right to:
- Access your personal and health information
- Request corrections to inaccurate or outdated data
- Request deletion of your data when legally allowed
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Withdraw consent for certain types of communication (SMS, email, phone)
- Obtain a copy of your records in electronic or paper form
- File a complaint if you believe your data was mishandled
To exercise your rights, contact us at: 📧 support@healtheazytrim.com 📞
(347) 758-5823 We may ask you to verify your identity before processing any
requests.
Website Cookies and Tracking
We may use cookies and basic analytics on our website to understand user
behavior, track website performance, and improve your experience. These
tools do not collect personal or medical data. You may disable cookies in
your browser settings.
Policy Updates
We may update this policy as needed to reflect changes in our practices or
legal requirements. Updates will be posted on this page with a revised
“Effective Date.” We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, your rights, or how your
data is handled, please contact:
HealthEazy Trim 240 West 37th Street, 5th Floor New York, NY 10018 📧 support@healtheazytrim.com 📞 (347) 758-5823
Consent to Communications
By receiving services from HealthEazy Trim, you consent to receive
communications related to your care, including appointment scheduling,
reminders, post-visit instructions, billing, and follow-up support. These
communications may occur via SMS, email, or phone call. Message frequency
may vary. You may opt out of non-essential communications at any time by
replying “STOP” or contacting our team directly.
SMS/Text Messages I agree to receive SMS messages from
HealthEazy Trim.
-
- Message frequency may vary
- Message and data rates may apply
- Text STOP to opt out, HELP for assistance
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Visit our Privacy Policy and Terms of Service for full details
Email I agree to receive emails from HealthEazy Trim for
appointment details, post-visit instructions, health updates, and billing
notices.
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You may unsubscribe at any time by clicking the unsubscribe link in any
email.
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Emails are used for care-related communications only and are never sold
or shared.
Phone Calls & Voicemails I consent to be contacted by
phone, including receiving voicemail messages related to my care and
services at HealthEazy Trim. We respect your privacy. Your contact
information will never be sold or shared for marketing purposes. For
questions or support, visit
www.healtheazytrim.com
or call us at
(347) 758-5823.